Basic FunctionGood understanding of accounts receivable processes ;Ensuring all queries are resolved in an efficient mannerComplete month end reporting responsibilities ;Familiarity with month-end close activities and AR-related reportingAR ledger accounting and controlPerformance ParametersProcess performance as per agreed KPIsAttendance & Schedule adherenceTeam objectives and accomplishment of assigned goalsPrimary InteractionsInternalAssistant Manager/ Lead Assistant Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performanceSubject Matter Expert for the purpose of handling process related issues, queries and escalated transactions ;ExternalClient operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plansEscalation teams at the client end for the purpose of seeking clarifications & answering queriesWork Experience & Other RequirementsCommerce Graduate with 2 to 4 years of experience ;Experience in ERP systems (PeopleSoft, Oracle, SAP) is desirable.Good level of knowledge and experience in Accounts Receivable.Excellent communication skills.Ensure adherence to process SLAs and controls.Strong accounting skills, analytical skills, and accuracy with numbers.