Invoice Processing & Exception Management Identification of discrepancies through system reports Research & Analysis and reporting of various kind of invoice discrepancies & exception Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone Resolve queries of Invoice Processing team Provide requested information to Supervisor for all internal & external audits Provide quality customer service via processingTechnical SkillsGood computer Navigation skills- Ability to use the Desktop Computer system- Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) ;- Basic Knowledge of using Internet, Web Browser, Search Engine etc.Keyboarding Skills ;Analytical SkillsProcess Knowledge - ;
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Verify all invoices
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Input data in DDS accounting system
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Handle Exceptions
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Call buyers and vendors to clear/inform about the discrepancies
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Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..
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Process payments for clear invoices.Mathematical & Accounting ability
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
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Ability to use a financial calculator or do equivalent functions in MS Excel
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Ability to understand and post accounting entries.Communication Skills-
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;Ability to communicate well with outside parties over the telephone.
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Ability to write Invoice exceptions.
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Ability to communicate well with buyers and vendors.Soft SkillsBusiness Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage ;Teamwork-
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Works effectively with teamwork to accomplish goals, takes action that respects the needs’ of others & those of the organizationAdaptability-
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Maintains effectiveness despite changes to situations, tasks, responsibilities, and peopleTESTED / TRAINED THROUGH ;Qualifying ; ; Score ;Computer Proficiency test at Hiring70%Typing Test at Hiring>=40 wpm at 90% accuracyBased on the accounting and aptitude tests70%Blended Numerical Ability test & accounting test70%Grammar Test70% ;