Senior Expert - O2C AR COE

POSITION PURPOSE:

The Source to Pay (S2P) Center of Excellence (CoE) Continuous Improvement Expert is responsible to support the implementation and continuous maintenance of S2P Continuous improvement culture and initiatives, in accordance with defined global standards.

The Smart pay administrator role has a global scope with primary focus but not limited to activities performed within GBS.

ROLES & RESPONSIBILITIES:

• Supports the implementation of improvements of global process design and update of global process documentation.
• Supports analysis of the escalation raised to Team Leads on Global issues related to Order to Cash and provides analysis for discussion with GPOs and Cross Processes.
• Provides analysis needed for projects/transitions to ensure standard procedure is implemented and exception are discussed/approved by the GPO.
• Supports the continuous process improvements and KPI initiatives. Provide necessary analysis on the collaboration needed to achieve desired result.
• Contributes valuable insights on the enhancement of tools, enablers and processes. Closely working with IT to make certain that system is working according to process design.
• Provides analysis and review on the demand (process deviation) of O2C and ensure that all are valid. Support CoE TL in the discussion with the requester, IT, or GPO involved should there be alignment needed.
• Reviews and updates of the process documentation based on the current procedure

WHO YOU ARE:

• University degree or equivalent education
• Min 2 years of professional experience in procurement and/or accounts payable processes
• Experience with the Smart pay process (e.g. through Operational activities)
• IT background or capabilities to build deep system understanding from a user’s perspective
• Excellent analytical skills and root cause analysis
• Proactive attitude
• Experience in international projects or teams
• Languages: Fluent English + additional language as a plus

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