Senior Head/ Supervisor

A Senior Head Barista is responsible for leading a coffee team, creating and maintaining high-quality coffee and other beverages, managing inventory, and ensuring a positive customer experience. Key duties include supervising and training staff, managing stock and ordering supplies, maintaining equipment and cleanliness, and handling customer service, including feedback and complaints.

A coffee shop Supervisor is responsible for daily operations, staff management, and customer satisfaction. Key duties include training employees, overseeing the preparation of food & drinks, managing inventory and orders, maintaining cleanliness, and ensuring a high-quality customer experience. The role requires a combination of leadership, customer service, and administrative skills.

Qualifications and skills

• Experience: Previous experience in a supervisory or leadership role within a coffee shop or a similar food and beverage environment is often required.
• Leadership: Strong leadership, communication, and interpersonal skills are essential for managing staff and interacting with customers.
• Customer focus: A commitment to providing exceptional customer service.
• Knowledge: Proficiency in preparing a variety of coffee drinks, knowledge of coffee beans, and experience with coffee-making equipment is necessary.
• Administrative ability: The capacity to handle administrative tasks like inventory management and record-keeping.

Job Type: Full-time

Pay: From QAR4,100.00 per month