Senior ITSM Consultant: ITIL, Governance & Automation (Riyadh)

A leading consulting firm in Riyadh is seeking a Senior ITSM Consultant for a 2-year engagement. This role involves enhancing IT business processes and implementing ITSM frameworks in line with international standards. The ideal candidate has 7-10 years of experience, proficiency in ITIL and COBIT, and strong skills in data analysis and reporting. Responsibilities include designing dashboards, automating reports, and ensuring business-IT alignment within the organization. Fluency in Arabic and English is required.