Senior Lead - Data & Connectivity

This role is office-based in either Muscat, Oman or Dubai, UAE.

About the Role

The Senior Lead - Data & Connectivity Sales role is responsible for driving ZOI’s revenue growth and expanding its market presence through securing commercial agreements with international telecom operators and major content providers. The position plays a key role in the development and execution of submarine cable system initiatives across national and predominantly international projects. This role operates at a managerial level and oversees a team of sales and client relationship professionals.

Responsibilities

Commercial & Sales

• Develops and executes comprehensive sales strategies for global operators and content providers, including account plans and targets for data capacity, hub services, and co-location.
• Achieves and exceeds revenue targets by managing client accounts effectively and implementing strategies to migrate clients from competitors.
• Cultivates and strengthens partnerships with international telecom operators and content providers to promote ZOI’s Global Data solutions.
• Provides input to Product Development on new product and service development and actively develop new products to boost sales.

Customer & Relationship Management

• Ensures seamless delivery and implementation of customized solutions, maintaining high levels of customer satisfaction.
• Builds long-term, trusted relationships with clients by anticipating needs, addressing concerns proactively, and ensuring consistent service quality.

Technical & Infrastructure

• Supports Management and Business Development Infrastructure teams in identifying opportunities for agreements with international companies, particularly related to submarine cables.
• Develops business cases for submarine cable expansions, cross-connections, and international connectivity enhancements.
• Executes management-defined plans to provide alternative international routes and scalable transmission facilities supporting internet, voice, roaming, data, and content services.
• Ensures international network capacity levels are maintained at all times and escalates potential constraints as required.

Operational & Cross-Functional Coordination

• Motivate and empower direct reports by providing necessary tools and support.
• Plan, manage, and review individual performance; provide feedback and coaching.
• Establish clear direction, prioritize tasks, and delegate responsibilities.
• Build opportunities for team members to suggest and participate in improvement initiatives.
• Ensure compliance with ZOI’s policies and practices.
• Coach, develop, and motivate the team to deliver high-quality results under pressure.

Leadership & People Management

• Leads, mentors, and develops a team of sales to ensure high performance and consistent delivery against targets.
• Defines team objectives, monitors performance, and provides coaching and support to drive capability development.
• Fosters a collaborative, accountable, and customer-focused team culture.
• Ensures effective resource planning to meet commercial priorities and evolving business needs.

Qualifications

• Bachelor’s degree in technology, Engineering, Telecommunications, or Business/Management (or a related field).

Experience

• 8–10 years of relevant experience in the telecommunications industry, with strong exposure to international wholesale, global data solutions, and submarine cable systems.
• Demonstrated experience managing international client relationships across key regions such as Asia, Europe, and America.

Knowledge / Technical Skills

• Proven ability to engage and negotiate at senior management and executive levels, particularly with global telecom operators and major content providers.
• Advanced strategic negotiation skills, with a strong track record of closing complex, high-value commercial agreements.
• Deep understanding of wholesale telecom infrastructure, especially international networks, capacity products, and submarine cable ecosystems.
• A proactive and innovative thinker, capable of thriving in a fast-paced, highly dynamic commercial environment.

Equal Opportunity Statement

At ZOI, we are committed to diversity and inclusivity in our workforce. We encourage applications from all qualified individuals.