Senior Maintenance Engineer

Fault Monitoring & Resolution: Monitor fault logs, identify issues, perform root cause analysis, and report findings.

Stakeholder Coordination: Work with clients, IT, and other teams to resolve faults and ensure proper system functioning.

System Maintenance: Maintain firmware, security patches, and configurations for optimized performance.

Records & Reporting: Keep detailed records of faults, PPMs, and Callouts.

Security Management: Ensure network security measures are implemented and maintain security systems and user protocols.

Training & Enhancements: Advise clients on system upgrades and provide refresher training as needed.

Operational Oversight: Monitor system performance, handle routine operations, and supervise technicians during implementation and repairs.