Senior Manager, Finance Business Process Optimization

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Senior Manager, Finance Business Process Optimization DRIVING CONNECTIVITY Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a highly motivated and experienced Senior Manager, Business Process Optimization (Agency Finance) to join our Commercial Agency Control at Pacific International Lines (PIL). This role takes a lead position to streamline, refine, standardize and automate existing processes to ensure efficient and effectiveness of financial processes across global shipping agencies.

Working closely with the various finance department heads, you will design robust process governance, and lead end to end implementation of finance workstream of Global Shared Services project. Travelling (up to 50%) will be expected.

Key Responsibilities: Business Process Optimisation

• Lead the development and implementation of business process improvement and automation strategies and initiatives
• Analyze current processes to identify bottlenecks, redundancies and areas that can benefit from automation
• Drive the adoption and integration of automation technologies, including AI and RPA, to streamline operations and enhance process performance
• Collaborate with cross-functional teams to gather insights, conduct process assessments and identify opportunities for process improvement and automation
• Design, lead and co-ordinate business process improvement strategies with internal and external stakeholders, overseeing all aspects of the BPO stages and conducting workshops for buy-in and execution
• Monitor and evaluate the effectiveness of automation initiatives, ensuring they deliver the expected efficiency gains and performance improvements
• Develop and maintain process documentation, including standard operating procedures (SOPs), guidelines and best practices
• Drive process change management efforts, ensuring smooth transitions and effective adoption of new processes and automation technologies
• Oversee teams working on process improvements and deliver the training for these new processes.
• Train and support staff in the adoption and utilization of automation tools and technologies, fostering a culture of continuous improvement and innovation

Global Shared Service Project

The BPO function is responsible for managing end-to-end implementation and migration tasks relating to the Shared Services setup. You will be part of the global project team responsible for the global process blueprint for agency finance operation processes and for ensuring a seamless and successful transition while maintaining operational excellence.

• Assess current processes and identify areas for optimisation
• Identify inefficiencies in agency financial process and implement best practices for improvement
• Develop and implement strategies to streamline workflows and enhance operational effectiveness
• Drive automation and digital transformation initiatives to modernise finance operations, including robotic process automation and AI-driven analytics in the subsequent phase of the Global Shared Services Project scope
• Collaborate with cross-functional teams to integrate finance systems and tools effectively, including existing and new Global system tools to be implemented
• Foster a culture of continuous improvement within finance teams
• Work closely with IT and finance teams to ensure successful deployment of process enhancements

Project Management & Execution

• Lead end-to-end finance transformation initiatives, ensuring timely delivery and alignment with project goals
• Engage with key stakeholders to drive change management and adoption of new processes
• Prepare and present project updates to senior leadership

Stakeholder & Change Management

• Act as a strategic partner to finance leaders, understanding business needs and recommending solutions
• Engage with stakeholders to ensure buy-in and successful implementation of changes
• Develop training programs and communication strategies to facilitate smooth transitions

MUST HAVE:

• Degree in relevant disciplines such as Business, Accountancy, Economics, Finance, Data Analytics or related field
• Minimum 8-10 years of relevant expertise in business process optimization, process improvement in Finance workstream
• Proven leadership capabilities and experience leading large-scale process improvement/digitalisation projects
• Experience working or familiarity in container shipping industry

WE VALUE:

• Strong communication skills and the ability to collaborate effectively with various stakeholders.
• A team-oriented mindset and detailed oriented.
• Flexibility and adaptability to changes in a dynamic business environment.

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Application Process:

To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience to PIL Career Website.

Foreign candidates will be subject to the validity of approved work passes to work in Singapore.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world's top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on "Driving Connectivity" and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.