Senior Program Manager (Project Based)

Job Summary:

We are seeking an experienced Program Manager (PgMP Certified) to lead complex, multi-project initiatives within our telecommunications portfolio. The ideal candidate will oversee end-to-end program delivery — from strategic planning to execution — ensuring alignment with corporate objectives, technical excellence, and customer satisfaction.

Key Responsibilities:

Program Leadership & Strategy

• Lead multiple interrelated telecom projects, ensuring alignment with business goals and technology roadmaps.
• Translate strategic objectives into executable plans with clear milestones, KPIs, and success metrics.
• Drive governance frameworks and ensure adherence to PMO methodologies, quality standards, and regulatory requirements.

Stakeholder & Communication Management

• Collaborate with cross-functional teams including engineering, operations, finance, and product management.
• Communicate program status, risks, and dependencies to senior leadership and key stakeholders.
• Manage vendor and partner relationships to ensure timely delivery and performance compliance.

Execution & Delivery Excellence

• Oversee program scope, schedule, budget, and quality across all projects.
• Identify and mitigate risks, implement corrective actions, and maintain transparent reporting.
• Ensure seamless coordination between network infrastructure, IT systems, and customer solutions.

Financial & Performance Management

• Develop and manage program budgets, forecasts, and resource allocations.
• Monitor financial performance, ROI, and value realization across initiatives.
• Support cost optimization, process improvement, and operational efficiency.

People & Leadership

• Mentor and guide project managers and team leads to enhance delivery capability.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Lead with strategic insight, data-driven decisions, and proactive problem-solving.

Qualifications & Requirements:

Education:

• Bachelor’s degree in Telecommunications, Engineering, Computer Science, or related field.
• Master’s degree (MBA or Project Management specialization) preferred.

Certifications:

• PgMP® (Program Management Professional) — required.
• PMP®, ITIL®, or Agile certification — a plus.

Experience:

• 10+ years of experience in project/program management, with at least 5 years in telecom or ICT sectors.
• Proven experience managing multi-million-dollar programs across infrastructure, network deployment, or digital transformation.
• Strong understanding of telecom technologies (e.g., 5G, Fiber, OSS/BSS, IoT, Cloud).

Skills:

• Exceptional leadership and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Expertise in MS Project, Primavera, or other project management tools.
• Excellent communication and presentation abilities (English required; Arabic is a plus).

Key Competencies:

• Strategic Thinking & Business Acumen
• Risk & Change Management
• Cross-functional Collaboration
• Vendor & Contract Management
• Governance & Compliance Leadership