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Senior Travel consultant (Bangalore Location)

Job Summary:-

Responsibilities:

· Client Consultation: Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.

· Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing.

· Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.

· Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.

· Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.

· Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.

· Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.

· Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.

· Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.

· Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.

· Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.

· Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.

Skills :

Strong communication and interpersonal skills

Excellent organizational abilities

In-depth knowledge of travel destinations, cultures, and industry trends

Problem-solving and decision-making skills

Attention to detail and accuracy

Proficiency in travel booking systems and software

Sales and negotiation skills

Multitasking capabilities

Customer-focused mindset

Adaptability to changing circumstances

Time management skills

Benefits:-

Attractive incentives based on performance

Target Completion incentives

please drop your resumes on this id- hr@benchmarkholidays.com / 8277890961

Job Type: Full-time

Pay: ₹50,000.00 - ₹600,000.00 per year

Benefits:

  • Health insurance

Experience:

  • Travel consultant: 1 year (Required)

Work Location: In person

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