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Senior Travel consultant (Bangalore Location)
Job Summary:-
Responsibilities:
· Client Consultation: Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.
· Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing.
· Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.
· Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.
· Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.
· Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.
· Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels.
· Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.
· Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency.
· Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.
· Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.
· Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.
Skills :
Strong communication and interpersonal skills
Excellent organizational abilities
In-depth knowledge of travel destinations, cultures, and industry trends
Problem-solving and decision-making skills
Attention to detail and accuracy
Proficiency in travel booking systems and software
Sales and negotiation skills
Multitasking capabilities
Customer-focused mindset
Adaptability to changing circumstances
Time management skills
Benefits:-
Attractive incentives based on performance
Target Completion incentives
please drop your resumes on this id- hr@benchmarkholidays.com / 8277890961
Job Type: Full-time
Pay: ₹50,000.00 - ₹600,000.00 per year
Benefits:
Experience:
Work Location: In person
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