Senior Waiter

ALFAHIM Abu Dhabi Emirate, United Arab Emirates

Direct message the job poster from ALFAHIM

Responsible for ensuring exceptional level of customer service at all stages, from the welcoming, through service and until the guests' departure from the coffee shop. Responsible for day-to-day running of the coffee shop and ensure areas are clean and well maintained. Responsible for ensuring guests are greeted and accommodated in a friendly professional manner.

ACCOUNTABILITIES

• Operations: Provide excellent customer service by taking orders and serving beverages to guests in accordance with company standards. Promote and recommend menu options to customers while serving full range of services related to coffee shop such as serving food items such as soups, sandwiches and pastries. Maintain the chiller temperature and log to ensure food quality.
• Controls: Maintaining inventory and equipment by cleaning at all times. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Timely inform management if there is any requirement for repairs for machinery.
• Hygiene: Keeping the work environment sanitary and organized. Arrange table setup according to customer requirements. Ensure availability and condition of common utensils and equipment's used.
• Minimum 1-2 years of experience in a catering outlet or a hotel/restaurant environment.
• UAE Driving License is required

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Marketing
• Quality Assurance

Industries

• Hospitality
• Food and Beverage Manufacturing
• Retail

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