Senior/Product Manager

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At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice . Together, let's create a brighter digital future for all. Awarded at the HR Fest Awards 2020.

Make an Impact by:

• Develop the product vision, strategy, and roadmap for 5G services (e.g., 5G Standalone, AI Edge Box, network slicing, API-based services).
• Conduct market research to assess customer needs, competitor offerings, and emerging technologies.
• Define product positioning, value propositions, and pricing strategies.

Product Development

• Work with engineering, network teams, and vendors to translate business requirements into technical specifications.
• Lead end-to-end product development from concept, design, trial, pilot, to launch.
• Ensure 5G solutions meet performance, security, and compliance standards.

Go-to-Market Execution

• Collaborate with Sales and Marketing to create GTM plans, sales kits, solution decks, demo scripts, and customer value stories.
• Managing overall cost structure and pricing for the products listed in the 5G partner ecosystem.
• Enable sales teams through training, workshops, and technical briefings.
• Support key customer engagements, PoCs, tenders, and partnership discussions.

Product Lifecycle Management

• Manage the entire product management lifecycle and include deep interaction with customers, internal sales, and Singtel product engineering teams.
• Monitor product performance, adoption, customer experience, and financial KPIs.
• Continuously optimize product features, pricing, and customer journeys.
• Ensure billing, provisioning and fulfilment of 5G partner products.
• Responsible to define and setup product lifecycle management processes (including internal day 0, day 1, day 2 processes).

Cross-Functional Collaboration

• Align with Network Planning on 5G coverage, capacity, and capabilities.
• Work with Legal, Finance, Procurement, and Operations for policies, contracts, SLAs, costing, and vendor onboarding.
• Engage with ecosystem partners (cloud, IoT, device, application providers) to co-create 5G solutions.
• Gather requirements from customers, sales and support and driving ongoing prioritization of product investments.

Skills for Success:

• Candidate should hold a degree in relevant areas such as Engineering, Computer Science, or Economics.
• 5 or more years of experience in product management in enterprise mobile products or cloud products.
• Experience in cloud technologies (especially in IaaS and PaaS technology stack).
• Basic understanding of mobile technologies is preferred.
• Demonstrable experience in creating service offering for cloud service providers will be an advantage.
• Knowledge in finance, business cases, P&L, and forecasting.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!