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Service Coordination Officer

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Work Type: Full Time / Part Time (negotiable)
Industry: Community Services & Development - Aged & Disability Support

Location: Mallacoota, Victoria, Australia

Make a meaningful impact every day.

We are seeking a dedicated Homecare Coordination Officer to join our team in beautiful Mallacoota, Victoria , supporting the delivery of high-quality homecare services across the community. This is an exciting opportunity to work with a passionate team and make a real difference in people's lives.

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About the role:
You will play a key role in ensuring the smooth and efficient delivery of services by coordinating nursing, homecare, and supplies. Responsibilities include:

        • Rostering support staff to meet client needs
        • Coordinating client service requests and allocating to the appropriate teams
        • Liaising directly with clients, families, and external health professionals
        • Collaborating with occupational therapists and healthcare teams to support client care plans
        • Maintaining accurate records and supporting service delivery excellence

What we are looking for:

        • Strong organisational and communication skills
        • Ability to work effectively in a fast-paced, client-focused environment
        • Previous experience in rostering or service coordination (highly desirable)
        • Proven problem-solving abilities and attention to detail
        • A positive attitude with a genuine commitment to community care
        • Background in community services or healthcare highly recommended
        • Knowledge of Aged Care Quality Standards (an advantage)

Benefits:

        • Competitive salary based on experience
        • Work as part of a friendly, supportive team
        • Professional development and career growth opportunities
        • Enjoy the relaxed coastal lifestyle of Mallacoota
        • Flexible working arrangements considered

About us:
We are committed to delivering exceptional homecare and nursing services that enable clients to live independently and with dignity in their own homes. Our focus is on compassionate, client-centered care.

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How to apply:

To apply, please submit your resume and a cover letter detailing your suitability for the role to

For inquiries about the role, please contact

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