Service Plumbers Sales Associate

Service Plumbers Sales Associate (Remote – California)

Job Type: Full-time
Schedule: Monday–Friday, 8:00 AM–5:00 PM PST
Location: Remote (California residents only)

Overview

We are looking for an experienced Service Plumbers Sales Associate to handle inbound customer calls, convert website leads, and schedule plumbing services. This is a remote role supporting California customers, requiring strong communication and sales abilities.

Responsibilities

• Answer and manage incoming customer calls
• Respond to website and digital leads
• Convert inbound leads into scheduled plumbing service appointments
• Provide product/service information and guide customers on service options
• Utilize Titan Service for booking, dispatching, and customer records
• Coordinate with dispatch and technicians to ensure efficient scheduling
• Maintain detailed notes on customer interactions and follow-ups
• Meet daily/weekly sales conversion goals
• Deliver professional and friendly customer service

Qualifications

• Plumbing sales experience (required)
• Experience with Titan Service software (preferred)
• Background in dispatching or telecommunication (preferred)
• Strong verbal communication and customer service skills
• Ability to work independently in a remote environment
• Reliable internet connection and quiet home workspace
• California residency required

Benefits

• Remote work
• Eligible for Bonus/Commission
• Monday–Friday schedule
• Growth opportunities
• Supportive team environment

Work Location

• Remote (California only)

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Application Question(s):

• Do you have Titan Service software experience?
• Do you have previous sales and telecommunication experience in the plumbing industry?

Work Location: Remote