Service Plumbers Sales Associate (Remote – California)
Job Type: Full-time
Schedule: Monday–Friday, 8:00 AM–5:00 PM PST
Location: Remote (California residents only)
Overview
We are looking for an experienced Service Plumbers Sales Associate to handle inbound customer calls, convert website leads, and schedule plumbing services. This is a remote role supporting California customers, requiring strong communication and sales abilities.
Responsibilities
- Answer and manage incoming customer calls
- Respond to website and digital leads
- Convert inbound leads into scheduled plumbing service appointments
- Provide product/service information and guide customers on service options
- Utilize Titan Service for booking, dispatching, and customer records
- Coordinate with dispatch and technicians to ensure efficient scheduling
- Maintain detailed notes on customer interactions and follow-ups
- Meet daily/weekly sales conversion goals
- Deliver professional and friendly customer service
Qualifications
- Plumbing sales experience (required)
- Experience with Titan Service software (preferred)
- Background in dispatching or telecommunication (preferred)
- Strong verbal communication and customer service skills
- Ability to work independently in a remote environment
- Reliable internet connection and quiet home workspace
- California residency required
Benefits
- Remote work
- Eligible for Bonus/Commission
- Monday–Friday schedule
- Growth opportunities
- Supportive team environment
Work Location
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Application Question(s):
- Do you have Titan Service software experience?
- Do you have previous sales and telecommunication experience in the plumbing industry?
Work Location: Remote