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ServiceNow Platform Architect Lead
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Description :
Looking for a new challenge where you can unleash your technical expertise and make a real impact? Look no further! You could be our new ServiceNow Platform Technical Head at Stellantis.
As the mastermind behind our ServiceNow platform and a key member of our Centre of excellence and innovation (COEI), you’ll play a crucial role in shaping the Architecture and solution design, setting Application and development best practices and managing the Technical leads, while working alongside a talented and passionate group of individuals. If you're ready to take your career to new heights and be a part of something truly innovative, apply now and let's embark on this exciting journey together!
Key responsibilities :
Application & Development area: Develop and implement best practices for Servicenow platform:
Release and deployment strategy
Development strategy and best practices
Configuration, and customization
Architecture area: Lead and implement an architectural function to
Ensure architecture review council is stood up as forum for design decision making
Own Foundation data and integration management to maintain the cohesion of the platform for each new capability implemented
Collaborate with cross-functional teams to align the platform's capabilities with business needs and objectives .
Stay up-to-date with the latest Servicenow features, enhancements, and industry trends to drive continuous improvement
Management: manage and mentor a team of ServiceNow technical leads
Relationships with worldwide teams:
Operations inside and outside the COEI, running the platform and all its Applications .
Delivery: Project managers and their Agile squads
ServiceNow COEI: Solution Architect, Architecture Lead, Demand Managers, Product Owners, User Experience Lead, Change and Strategy Lead, Innovation Lead
Require d Skills :
Bachelor's degree in computer science, Information Technology, or a related field.
Servicenow certification: Certified Technical Architect (CTA) - which implies
Experience taking business requirements and converting them into ServiceNow platform capabilities
Minimum ServiceNow Certifications ( current ):
Certified System Administrator Certification (CSA)
Certified Application Developer (CAD)
Any two Certified Implementation Specialist (CIS) disciplines (ITSM, CSM, HR, SecOps, ITOM, etc.)
ServiceNow experience: Evidence of involvement as an architect or technical lead in at least 3 global ServiceNow projects or programs.
Excellent problem-solving and analytical skills
Fluent in English
Agile background is a plus
Soft Skills :
Communication
Solution orientation
Leadership
Language: English (Fluent)
Our Benefits — Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
Looking for a new challenge where you can unleash your technical expertise and make a real impact? Look no further! You could be our new ServiceNow Platform Technical Head at Stellantis.
As the mastermind behind our ServiceNow platform and a key member of our Centre of excellence and innovation (COEI), you’ll play a crucial role in shaping the Architecture and solution design, setting Application and development best practices and managing the Technical leads, while working alongside a talented and passionate group of individuals. If you're ready to take your career to new heights and be a part of something truly innovative, apply now and let's embark on this exciting journey together!
Key responsibilities :
Application & Development area: Develop and implement best practices for Servicenow platform:
Release and deployment strategy
Development strategy and best practices
Configuration, and customization
Architecture area: Lead and implement an architectural function to
Ensure architecture review council is stood up as forum for design decision making
Own Foundation data and integration management to maintain the cohesion of the platform for each new capability implemented
Collaborate with cross-functional teams to align the platform's capabilities with business needs and objectives .
Stay up-to-date with the latest Servicenow features, enhancements, and industry trends to drive continuous improvement
Management: manage and mentor a team of ServiceNow technical leads
Relationships with worldwide teams:
Operations inside and outside the COEI, running the platform and all its Applications .
Delivery: Project managers and their Agile squads
ServiceNow COEI: Solution Architect, Architecture Lead, Demand Managers, Product Owners, User Experience Lead, Change and Strategy Lead, Innovation Lead
Require d Skills :
Bachelor's degree in computer science, Information Technology, or a related field.
Servicenow certification: Certified Technical Architect (CTA) - which implies
Experience taking business requirements and converting them into ServiceNow platform capabilities
Minimum ServiceNow Certifications ( current ):
Certified System Administrator Certification (CSA)
Certified Application Developer (CAD)
Any two Certified Implementation Specialist (CIS) disciplines (ITSM, CSM, HR, SecOps, ITOM, etc.)
ServiceNow experience: Evidence of involvement as an architect or technical lead in at least 3 global ServiceNow projects or programs.
Excellent problem-solving and analytical skills
Fluent in English
Agile background is a plus
Soft Skills :
Communication
Solution orientation
Leadership
Language: English (Fluent)
Our Benefits — Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
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