At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
We are currently seeking a Sales Services Manager, to deliver on Top & Bottom-line Growth, build strong customer relationship as E2E System Solution provider & deliver financial and commercial excellence.
The position is based in Kuwait.
What you will do
Financial Target Delivery:
- Deliver financial targets of Services business, for allocated customers
- Support Sales Managers/ATL to deliver on the financial targets (top and bottom line) on the respective area of responsibility
- Responsible for driving the service growth initiatives with team ensuring growth from focus categories of service business
Customer relationship:
- Ensure account plan have due services contribution, reflect the time bound objectives & opportunities and are executed successfully
- Understand customer needs and pain points to generate new business and offer profitable value offerings by using complete services portfolio
- Amplify customer’s voice by identifying gaps across customer touchpoints and closing the loop with customers
Accelerate Sales Funnel:
- Prioritise opportunities based on customer’s needs, buying process & opportunity maturity (time & budget)
- Support in nurturing opportunities for customers
- Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
- Drive E2E System Solutions (Integrated contracts, Up and Cross- Selling opportunities)
- Create solutions, Quote & Negotiate deals/ contracts with customers using Value selling, Value Books
- Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)
Planning & Forecasting:
- Monthly forecasting, for Services businesses, to secure base material, production & financial planning
Commercial Compliance:
- Understand & comply with Tetra Pak's Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct.
- Manage proper & timely documentation of Customer Files
We believe you have
- Minimum 3 years experience in Sales / Account Mgt
- Total 5 yrs of experience in corporate environment.
- Account Team and Cross-boundary experience (Customer, Project)
- Service industry experienc
- Strong stakeholders management and ability to manage cross functional issues
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at confidential
This job posting expires on September 23.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
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