Description:
MERS Transfer of Servicing/Beneficiary Rights:
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Process Transfer of Servicing (TOS) and Transfer of Beneficiary (TOB) rights within MERS guidelines upon loan sale or transfer.
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Obtain and review daily Purchase Advices to ensure transfers are executed promptly and correctly.
MERS Reconciliation & Compliance:
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Execute daily, weekly, and monthly reconciliations between the MERS® System and the company's Loan Origination System (LOS) to identify and cure all discrepancies.
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Maintain documentation and files for MERS audits and annual reports, ensuring 100% compliance with MERSCORP Holdings rules and guidelines.
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Perform MIN-level research and resolution for any MERS-related issues or rejects/warnings.
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Conduct reverification of employment, income, assets, and other critical loan applications data via phone, email, and mail.
QC Reverification Responsibilities:
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Conduct reverification of employment, income, assets, and other critical loan applications data via phone, email, and mail.
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Document all reverification attempts and results accurately in the loan origination system.
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Identify discrepancies and inconsistencies in information and escalate them to the appropriate parties for resolution ? Ensure compliance with company policies, regulatory requirements, and investor guidelines
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Maintain confidentiality and security of sensitive information.
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Communicate effectively with internal teams, borrowers, employers, and financial institutions.
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Assist in preparing reports on reverification activities and findings
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Stay up-to-date with industry’s best practices and regulatory changes.
Servicing Responsibilities:
- Perform Interim Mortgage Servicing functions per investor and agency guidelines as assigned.
Requirements:
Qualifications:
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Two years of similar or related experience.
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Knowledge of mortgage industry regulations and compliance requirements.
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Excellent organizational skills.
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Proficient verbal and written skills to effectively communicate and provide customer service required.
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Excellent customer service skills, strong communication, interpersonal and problem solving skills.
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Excellent time management skills with an emphasis on quality.
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Must be self-motivated, creative and able to work in a team environment while thinking independently and sharing knowledge and ideas.
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Must be able to multitask between multiple projects and able to adapt to constant modification of the workflow.
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Ability to work independently and as part of a team.
$20-24 DOE.