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SME – Workday Application Developer- Towson, MD
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About us
Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
Join us in driving growth and seizing new business opportunities.
Background
The Office of Information Technology (OIT) is seeking a Workday Application Developer to assist with the implementation and ongoing support of Workday HCM and Financial System.
Role and Responsibilities
Development and Configuration
- Design, build, test, and deploy Workday integrations using EIB, Studio, Core Connectors, and Web Services (SOAP/REST APIs)
- Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules
- Develop and maintain custom Workday reports (Advanced, Matrix, Composite, etc.)
- Troubleshoot and resolve system, configuration, or integration issues
- Support deployment activities and ensure seamless migration of Workday configurations
Integration Management
- Create and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, etc.)
- Monitor scheduled integrations, identify failures, and resolve data inconsistencies
- Document integration design, architecture, configuration, and data flows
- Optimize existing integrations for improved performance, stability, and reliability
Reporting and Analytics
- Develop and maintain Workday reports and dashboards to support business, HR, Finance, and compliance needs
- Collaborate with stakeholders to gather reporting requirements and translate them into Workday solutions
- Automate report scheduling and distribution for end users
- Ensure accuracy, security, and usability of Workday reporting assets
Support and Collaboration
- Provide technical support to agency and end users across HR, Payroll, Finance, and IT
- Maintain system documentation including design specifications, workflows, and configuration guides
- Participate in change control, configuration reviews, and release management processes
- Gather and document business requirements for enhancements, break/fix, and new change requests Work collaboratively with cross-functional teams to align Workday functionality with business needs.
Minimum Qualification
- Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field
- Experience in Workday HCM or Financials configuration and integration development
- Hands-on experience with Workday EIB, Core Connectors, Studio, and web service APIs (REST/SOAP)
- Strong understanding of Workday business processes, security, tenant configuration, and calculated fields
- Ability to troubleshoot technical issues and support end users effectively Strong analytical, communication, and documentation skills
Preferred Qualification
- Workday certification(s) in Integrations, HCM, or Financials
- Experience in Workday Report Writer, Prism Analytics, or dashboards
- Experience supporting HR, Payroll, Benefits, or Finance systems in a government or enterprise environment
- Knowledge of Workday Cloud Platform (WCP)
- Familiarity with XML, XSLT, JSON, or other data transformation technologies
- Experience with API integrations and middleware platforms
- Ability to manage multiple priorities and work in a structured change control environment
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