Solution Consultant II

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

As a Senior Solution Consultant within our UKG Ready implementation team, you will do the following:

Engage with our clients directly or indirectly to understand their business needs regarding the implementation of various modules of UKG Ready product.

Leverage your knowledge and experience to consult on best practices and assist clients (directly or through some onsite person) in designing and building a solution that meets their needs

Utilize your technical aptitude to re-configure our software solution and solve moderately complex issues

Use knowledge of a variety of alternatives and their impact on the team to develop an approach to solutions

Stay up-to-date on the latest product features and functionality

Work independently receiving minimal guidance

Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects

Drive consistency into UKG Ready delivery practices by leveraging their implementation experience to define processes and best practices for the services organization

Understand & explain clearly difficult &/or sensitive information, and work collaboratively to build consensus

Contribute to team objectives that may have impact on the area/group

Be ready to become key point-of-contact to UKG customers

Ability to work in a business required shift (3:00 PM to 12:00 AM/ 10:30 AM to 7:30 PM)

Qualifications:

Individuals looking to be a part of our talented team should possess the following:

Bachelor's degree or equivalent in Computer Science or related field.

5 to 8 years of industry experience with experience in Global implementations.

Extensive domain experience in implementing HCM or WFM software.

Proven knowledge of SDLC & AGILE methodologies.

Strong analytical skills and ability to work in a fast-paced team environment.

Demonstrated ability to adapt to new technologies and changing environments.

Excellent communication and consulting skills.

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com