Spa Reservations and Reception Agent

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic seasonal opportunity for a Spa Reservations and Reception Agent to join our Spa Team at One&Only The Palm Resort in Dubai.

As part of our continued global growth, you will play a pivotal role in delivering memorable guest experiences that reflect the elegance and excellence of our brand. Beyond providing a warm welcome, your role will contribute to the success of the Spa through outstanding guest service, relationship-building, and supporting the commercial objectives of the resort, including retail sales, upselling, and cross-promotion of our business offerings.

Key Responsibilities:

• Provide a consistently exceptional level of guest service in line with One&Only brand standards.
• Actively promote spa services and retail products, driving revenue through upselling and cross-selling.
• Ensure seamless coordination with other departments to enhance the overall guest journey.
• Maintain a well-organized and welcoming reception area, managing bookings, guest records, and inquiries efficiently.

At One&Only, creating JOY is at the heart of everything we do. If you are passionate about going beyond expectations, thrive on delivering excellence down to the finest detail, and bring positivity and energy to every task, we would love to hear from you.

Please apply directly through this website and submit your most recent CV.

We Thank You for your interest at Kerzner One&Only Resorts. Please note that only shortlisted candidates will be contacted.