Special Initiatives Consultant - Acquiring & Cash Management System - Contractual

Overview

At Outsized, we match clients in financial services and management consulting to high quality independent consultants and boutique / specialist firms for the execution of their key projects.

Our client, a Global consulting firm, is seeking a Special Initiatives consultant responsible for optimizing, re engineering, and implementing new initiatives within the Acquiring & Cash Management team . This role requires expertise in process analysis, automation, compliance alignment, and stakeholder coordination to drive operational efficiency, enhance customer experience, and support business growth.

This is a 12 month contractual opportunity in Riyadh, KSA.

Key Responsibilities 1. Process Optimization

• Conduct end to end analysis of merchant onboarding, transaction processing, reconciliation, and settlements to identify inefficiencies.
• Streamline operational workflows across acquiring, risk, compliance, and finance teams.
• Identify and implement automation opportunities in merchant servicing, reporting, and reconciliation.
• Develop dashboards and KPIs to track and monitor operational effectiveness.

2. Process Re engineering

• Redesign the merchant underwriting process to improve risk assessment and approval speed.
• Enhance merchant integration with the banks acquiring platform (APIs, payment gateways, etc.).
• Improve merchant payout processes for faster, error free settlements.
• Review and refine fee structures and billing processes for transparency and efficiency.
• Implement advanced risk monitoring tools for fraud detection and compliance adherence.

3. Implementation of New Initiatives

• Lead the rollout of new payment solutions such as Soft POS, QR based payments, and alternative acquiring models.
• Support the launch of self service digital platforms for merchant onboarding and servicing.
• Work closely with technology teams to enhance system capabilities and improve the merchant experience.
• Develop training materials and operational manuals for new processes and initiatives.
• Ensure compliance with regulatory changes affecting acquiring and cash management.

Key Skills & Qualifications

• Experience : 10+ years in merchant acquiring, payments, cash management, or process optimization roles in banking or fintech.
• Technical Knowledge : Strong understanding of payment processing, merchant acquiring models, settlement cycles, and reconciliation.
• Process Improvement : Hands on experience with Lean, Six Sigma, or other process optimization methodologies.
• Regulatory Awareness : Knowledge of AML, KYC, PCI DSS, and other compliance requirements.
• Project Management : Proven ability to lead and execute initiatives independently.
• Analytical Thinking : Strong data driven decision making skills.
• Collaboration & Communication : Ability to work across departments and present findings effectively.