Specialist - Accounts Receivable - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Designation: Specialist – Accounts Receivable

Base Location: Navi Mumbai

Reporting to: Team Lead - Accounts Receivable

Purpose of Role:

Cash Application reconciling discrepancies to maintain clean accounts receivable (AR) ledgers. The role requires attention to detail, strong coordination with internal teams and external customers, and a process-driven approach to support timely collections and reporting.

Key Role Responsibilities:

1. Cash Application

• Apply daily customer payments (bank transfers, cheques, RTGS/NEFT, credit cards, etc.) to the correct customer accounts and invoices.

• Ensure accurate and timely posting of all receipts in the ERP system (Oracle/SAP/Other).

• Clear open and partial payments as per remittance details.

• Handle customer short payments, overpayments, claim adjustments, and credit notes.
  

2. Reconciliation & Reporting

• Perform daily reconciliation of bank statements with the cash application log.

• Identify unapplied/unidentified receipts and follow up with customers/BU teams to resolve.

• Prepare daily/weekly/monthly cash application status reports.

• Participate in month-end and year-end closing activities.
  

3. Customer & Internal Coordination

• Coordinate with Customer Service, Billing, Collections, and BU Finance teams to resolve payment issues.

• Follow up with customers for remittance advice and missing payment details.

• Support AR–AP netting, customer portal downloads, and TDS reconciliation where applicable.
  

4. Process Improvement & Compliance

• Ensure compliance with company policies and SOX/internal controls.

• Suggest improvements to streamline cash application and match-off processes.

• Maintain documentation for audits (internal/external).
  

Skills & Competencies :

• 1–4 years of experience in Accounts Receivable or Cash Application (depending on level).

• Experience in ERP systems such as Oracle, SAP, or similar preferred.
  

Education & Qualifications:

• Bachelor’s degree in Commerce, Finance, Accounting, or related field.
  

Technical Skills:

• Strong knowledge of AR processes, bank reconciliation, and payment types.

• Proficiency in MS Excel (VLOOKUP, Pivot Table, Basic Formulas).

• Understanding of TDS, remittances, and GST (advantage).
  

Soft Skills:

• Excellent communication and coordination skills.

• Strong analytical and problem-solving abilities.

• High attention to detail and accuracy.

• Ability to work in a fast-paced, deadline-driven environment.
  

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.