Sr. Business Analyst- Mumbai

Department

IT Business Systems Analysis

Job posted on

Dec 02, 2025

Employment type

Full Time Employee

The Senior Business Analyst (SBA) serves as the primary link between business strategy and technological execution. This role involves leading the entire requirements lifecycle for complex projects, performing strategic analysis to identify key opportunities, and mentoring junior analysts to ensure solutions drive measurable business value.

Key Responsibilities

1. Strategic Analysis and Solution Definition

Opportunity Assessment: Lead deep investigations into business problems, new market opportunities, and operational inefficiencies at a strategic level.

Requirements Elicitation: Conduct advanced requirements gathering using expert techniques (workshops, process modeling, observation) with stakeholders across various levels of seniority.

Feasibility & Gap Analysis: Perform comprehensive current-state assessments versus the desired future-state, developing gap analyses, and proposing viable technical and business solutions.

Business Case Development: Contribute to the creation of formal Business Cases by analyzing costs, benefits, risks, and impacts of proposed solutions.

2. Documentation and Requirements Management

Modeling & Specification: Produce high-quality, comprehensive documentation, including: Business Requirements Documents (BRD), Functional Requirements Specifications (FRS), Use Cases, User Stories (with acceptance criteria), and Process Flow Diagrams (Visio/Lucidchart).

Requirements Traceability: Own and maintain the Requirements Traceability Matrix (RTM) throughout the entire Software Development Lifecycle (SDLC).

Prioritization: Lead requirements prioritization sessions, resolving conflicts among stakeholders to ensure the development team focuses on high-value items.

3. Stakeholder Management and Execution Support

Liaison & Mediation: Act as the critical mediator between business operations, product managers, and technical development/QA teams, translating business needs into technical specifications and vice-versa.

UAT & Quality Assurance: Define the User Acceptance Testing (UAT) strategy and support the QA team by clarifying requirements and ensuring that final solutions meet the agreed-upon business objectives.

Agile/Scrum: Actively participate in and often lead Agile ceremonies (Sprint Planning, Retrospectives) and drive backlog grooming sessions.

Risk & Issue Management: Proactively identify and escalate functional or business risks and dependencies to the Project Manager/Product Owner.

Required Qualifications & Skills

Experience: 5–8 years of progressive experience as a Business Analyst, preferably in a technology-focused environment (ecommerce).

Methodologies: Strong practical experience in both Agile (Scrum) and traditional Waterfall methodologies.

Analysis Tools: Expert proficiency in process modeling (UML, BPMN), data modeling (basic SQL/relational data concepts), and documentation tools.

Technical Acumen: Ability to understand system architecture at a high level and communicate functional requirements to technical teams.

Soft Skills: Exceptional written and verbal communication, leadership, facilitation, and conflict resolution skills.