Sr. Sales Strategy and Operations Analyst

Company Overview

What You'll Do

We are seeking a highly technical and analytical Senior Analyst, Sales Strategy & Operations to drive data-driven decision-making and operational excellence across our Sales and Partner organizations, while supporting strategic alignment across the broader global Go-To-Market (GTM) ecosystem. In close partnership with Sales, Partner, and Revenue leaders, this role will own critical analyses, reporting infrastructure, and strategic insights that shape our GTM strategy and performance.

The ideal candidate brings deep knowledge of GTM motions and strong analytical, data modeling, and visualization capabilities. They are comfortable working with large and complex datasets to uncover trends, surface insights, and deliver clear, executive-ready recommendations. They are a self-starter who thrives in ambiguity, excels at solving problems with data, and proactively identifies opportunities to automate, streamline, and scale processes across the organization.

This position is an individual contributor role reporting to Vice President, Sales and Partnerships Strategy & Operations.

• Analyze sales performance, pipeline health, forecasting accuracy, and market trends to identify growth opportunities

• Translate data into compelling insights and clear executive-ready narratives that influence strategic decisions

• Partner with Sales, Partner, Marketing, CS, and Finance to align on business goals and KPIs

• Act as a trusted advisor to Sales and Partner leaders, providing data-driven insights that influence strategy, territory planning, and investment decisions

• Partner closely with Finance, RevOps and Data teams to align GTM analytics with broader business priorities, ensuring consistency in forecasting, goal-setting, and reporting

• Develop executive-ready presentations and dashboards that clearly communicate performance drivers and business impact

• Design, build, and enhance dashboards and reporting frameworks in Salesforce, Tableau, and Snowflake

• Develop scalable SQL data models and queries to support analysis and recurring insights

• Own data pipelines and quality checks to ensure accuracy and reliability of GTM reporting

• Identify gaps in sales processes and propose data-driven improvements

• Build automated workflows, reporting enhancements, and tools that improve team efficiency and data visibility

• Support annual and quarterly planning cycles including forecasting, GTM business reviews and capacity modeling

• Work with Sales & Partner leaders to interpret performance metrics and recommend actions

• Partner with RevOps and Finance to improve data definitions, governance, and system integrations

• Manage multiple projects and deliverables in a fast-paced environment

Job Designation

What You Bring

• 5+ years of related experience in Sales Operations, Business Analytics, Revenue Operations, or Strategy—ideally in a SaaS environment with a Bachelor’s degree

• Experience with SQL (complex joins, CTEs, window functions)

• Experience with Snowflake or similar cloud warehouses

• Experience with Tableau (dashboard building, calculated fields, LOD expressions)

• Experience with Salesforce reporting and CRM analytics

• Proven experience working with large, complex datasets and transforming them into actionable insights

• Ability to create clear, crisp executive-level presentations (PowerPoint, Google Slides).

• A proactive, curious mindset with a track record of driving automation, improving workflows, and building scalable solutions

• Excellent communication skills, with the ability to influence cross-functional stakeholders

• Strong attention to detail, ownership mentality, and comfort operating independently

Wage Transparency

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At Docusign

Our global benefits