Sr.Sales Excutive & Team Leader

Responsibilities:

• Customer Engagement:
• Greeting and assisting customers visiting the showroom.
• Conducting needs analysis to understand customer requirements and preferences.
• Presenting vehicle features, benefits, and specifications.
• Addressing customer questions and concerns.
• Arranging test drives and providing vehicle demonstrations.
• Sales Process:
• Guiding customers through the sales process, from initial contact to closing the deal.
• Negotiating prices and terms of sale.
• Preparing sales contracts and paperwork.
• Following up on leads and converting prospects into sales.
• Maximizing sales opportunities by promoting value-added services and accessories.
• Relationship Management:
• Building and maintaining strong customer relationships.
• Providing excellent customer service to ensure satisfaction.
• Following up with customers after the sale to ensure a positive ownership experience.
• Product Knowledge:
• Maintaining in-depth knowledge of vehicle models, features, and specifications.
• Staying updated on industry trends and competitor offerings.
• Administrative Tasks:
• Completing sales reports and paperwork accurately and efficiently.
• Managing customer databases and records.
• Assisting with showroom displays and inventory management.
• Teamwork and Collaboration:
• Working collaboratively with other sales team members and dealership staff.
• Liaising with the service department to ensure a seamless customer experience.

Skills and Qualifications:

• Communication Skills:Excellent verbal and written communication skills are crucial for interacting with customers and colleagues.
• Interpersonal Skills:Strong interpersonal skills are needed to build rapport with customers and create a positive sales environment.
• Sales Skills:Proven sales experience, including the ability to negotiate, close deals, and handle objections, is highly valued.
• Product Knowledge:A thorough understanding of vehicles, their features, and benefits is essential.
• Customer Service Skills:A commitment to providing excellent customer service is vital.
• Organizational Skills:The ability to manage multiple tasks, prioritize work, and maintain accurate records is important.
• Computer Skills:Proficiency in using sales software, CRM systems, and other relevant computer applications is necessary.
• Driving License:A valid driving license is typically required for test drives and demonstrating vehicles.

Key Performance Indicators (KPIs):

• Sales Targets: Achieving monthly and quarterly sales targets.
• Sales Volume: Tracking the number of vehicles sold.
• Customer Satisfaction: Measuring customer satisfaction through feedback surveys and reviews.
• Closing Rate: Monitoring the percentage of leads converted into sales.
• Sales Revenue: Tracking the total revenue generated from vehicle sales.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person