Job Summary:

The Store Manager is responsible for driving sales performance, ensuring exceptional customer satisfaction, and developing a high-performing team. You will be instrumental in cultivating client loyalty and expanding our brand presence within the local market. This role requires a passionate, customer-centric leader with a proven track record of success in retail management.

Responsibilities:

• Establish and achieve sales performance targets to maximize profitability.
• Recruit, train, and evaluate store employees to optimize productivity and performance.
• Maintain the boutique's visual merchandising standards, ensuring a clean, organized, and inviting atmosphere.
• Manage inventory levels and oversee all aspects of store operations, including opening and closing procedures, loss prevention, and adherence to company policies.
• Cultivate strong customer relationships and provide personalized service to enhance brand loyalty.
• Address and resolve customer inquiries and complaints in a professional and timely manner.
• Stay informed about product knowledge, industry trends, and competitor activities to effectively promote the brand.

Qualifications:

• High school diploma or equivalent.
• Minimum of 3 years of experience in a store management role, preferably within the luxury retail sector.
• Proven ability to drive sales results and exceed performance goals.
• Exceptional customer service and communication skills.
• Strong leadership and team management abilities.
• Excellent organizational and problem-solving skills.
• A passion for luxury goods and a commitment to delivering an unparalleled customer experience.
• Positive attitude.