Store Manager

WAT ZOEKEN WE?

Job Role

Plan and supervise business activities for “ STORE” towards achievement of “Estimated Sales” in line with company business plan, bearing in mind set policies, company image and interest

The incumbent will be responsible for managing P&L of the store

Job Responsibilities

Store administration Excellence

• Manage a Bata store within the policies and guidelines of the company to ensure customer satisfaction and turnover maximization
• Total operational and financial responsibility for the assigned store
• Provide overall leadership, recognize and motivate members of the team ; coach and train the team for operational excellence/passion to serve
  
  

Business performance review

• Ensure maintenance of company Prosperity Card; permanent prosperity card; performance review card; Daily mirror and Individual prosperity card for sales promoters
• Undertake weekly; daily meeting with store staff to discuss & review
• Communicate Target for week & day
  
  

ii) Review store/ salesman performance: for day & week; Individual prosperity card

iii) Communicate new launches received; display; & provide product knowledge

iv) Plan action for clearance of stocks: Slow sellers; special promotions; discounted stocks

Merchandise Management

• Ensure “Stock standard” across stores are maintained (Totally and across categories) within the approved level. Achieve overall stock turn in pairs & value as per company norms (presently: 3)
• Follow up with district manager for
• Proper supplies (across categories) for stocks
  
  

ii) Plan schedule for store re-supplies (Route Planning) Inform & update

Store Management

• Control day to day operations by scheduling sales promoters and assigning productivity norms.
• Ensure shop open & fully ready during business hours as decided by company. Also ensure extended hours (if required) as per market requirements in accordance with provisions of law
• Ensure maintenance of proper ambience and hygiene for store in accordance with guidelines of company. (Store selling area, stock area, stock, furniture, and fixtures)
• Propose, seek approval and execute minor renovations for existing stores. Undertake minor repairs directly as per chart of authority
  
  

Visual Merchandising & display

• Ensure store display as per company visual display guidelines
• Ensure “Theme of Month” is implemented in store
• Proper display area (zone; corner; panel) for special Promotions & discounted stock in store
  
  

Manpower Management

• Ensure amount of manpower in line with store productivity norms
• Ensure store promoters are presentable; trained; punctual & disciplined
• Provide necessary support and resources to sale staff to motivate and optimize performance
• Ensure grievances of store personnel are expeditiously resolved
  
  

WAT ZOEKEN WE?