Store Manager (Emaar AVM)

Join a globally recognised luxury retail brand and lead a dynamic team to deliver exceptional customer experiences

Client Details

A globally recognised luxury fashion brand known for its handcrafted designs and effortless style

Description

• Management of the store target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager,
• Make sure the store staff always implements the best selling ceremony including up-selling and cross-selling and guide the team to introduce all co-creation services as a key element of the Client Experience,
• Build relationships with our local community and act as a Brand Ambassador aimed to enlarge the network to acquire new customer and consolidate loyal customers,
• Attract, manage, develop, inspire, motivate and empower the team, demonstrating empathy, by building trust, leading by example, and delivering effective training and development,
• Support and inspire the new staff throughout the on boarding experience,
• Manage the employee performance development process and constantly provide feedbacks, suggesting corrective measures if needed, granting always a positive work environment,
• Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them.

Profile

• Fluency in English
• Sales background: previous experience preferably in retail/ Customer service sector in similar role,
• Strong communication and negotiation skills. Proving strong team building abilities,
• Problem solving and effective time management skills

Job Offer

Great career opportunity in global retail brand