Strategic Account Manager

Strategic Account Manager (UAE)

Join Bayzat and make an impact as a Strategic Account Manager in the UAE.

Company Overview

Bayzat is at the forefront of transforming workplaces through innovative solutions in HR, Payroll, Finance, and Insurance. Renowned as a leading SaaS platform for employee benefits and a key player in the Insurance sector, Bayzat empowers every company to create a remarkable workplace by supercharging people processes and payments.

As one of the MENA region's fastest growing scale ups, Bayzat celebrates innovative product offerings backed by over 300 team members from 35+ nationalities. Recognized by Forbes as a promising UAE based startup and supported by leading VCs like Mubadala and Point72 Ventures, Bayzat is among the best funded HRTech scale ups in the region.

Our culture is paramount. Bayzat is a principle driven, merit based organization where authenticity, collaboration, and unpretentiousness thrive. Joining Bayzat means immersing yourself in an environment of high achievers, tackling complex challenges, and constantly striving for success.

Responsibilities

• Consistently achieve KPIs each quarter.
• Execute all phases of the account retention/renewal lifecycle.
• Develop and deliver world class customer service on an ongoing basis.
• Educate and train existing and new potential customers on insurance products, mechanics, and regulatory requirements.
• Collaborate with cross functional teams to optimize efficiency and improve customer service.
• Efficiently manage day to day servicing and operations (policy renewals, endorsements, claims, pre approvals, escalations).
• Onboard customers to the Bayzat platform while also monitoring and driving utilization.
• Proactively build and maintain good working relationships with all key stakeholders (internal and external).
• Effectively manage and develop your assigned Senior Strategic Account Manager.

Qualifications

• Over 3 years of experience in client retentions (at least 2 years of group health insurance experience is a must).
• Relationship building with both internal and external stakeholders (C suite, upper and mid level executives).
• Excellent verbal and written communication.
• Strategic and critical thinking.
• Commercial acumen and problem solving.
• Obsessively organized and detail oriented (excellent at prioritization).
• High level of emotional resilience and empathy.
• Technical Skills: Intermediate MS Office (Salesforce skills preferable).

Benefits

Bayzat rewards high performers with generous compensation, flexible remote/hybrid options, inclusive culture, and real growth opportunities.

What You Can Expect

• Meritocracy at its core: Your value creation and impact define your growth, not titles or tenure.
• Freedom to shape your path: We support cross functional moves and growth transitions when you drive value.
• Real feedback culture: Feedback is coaching - empowering you to find your own answers and elevate your game.
• Barrier free collaboration: Impact matters more than hierarchy. If you can create value, you'll have a seat at the table - even with the CEO.
• Accelerated growth: Fast track opportunities for top performers; no artificial limits.
• Flexible work setup: Remote and hybrid options designed around performance.
• Inclusive culture: Regular company wide all hands, OKR tribe meetings, and annual awards that celebrate real impact.

This isn't for everyone - but if you want to be pushed, inspired, and rewarded for what you deliver, welcome to Bayzat.