Strategic Operations & Procurement Specialist

Work Location: 415 N. Zarfoss Dr. York, PA

Weekly Paychecks

Salary Range: $55,000 - $57,000

Excellent Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid Holidays, Paid time off, Company provided life and disability)

Job Summary (Role in organization):

This position provides administrative, analytical, and operational support to multiple departments, including Finance, Maintenance, Customer Service and Operations. The Support Specialist contributes to projects and strategic initiations that improve service, operational efficiency, and community impact. This position ensures efficient communication, process alignment, and data integrity across departments to support organizational effectiveness and the Authority's mission of delivering safe, reliable, and efficient mobility services.

Key/Reporting Relationship:

This position reports to the Chief Financial Officer. This position receives general supervision and works within established guidelines.

Essential Duties and Responsibilities:

Executes the Authority's mission by cross-functioning in various departments to gain comprehensive understanding of the Authority's operations. Makes recommendations for improvements.

Serves as a liaison between departments to facilitate information sharing and workflow coordination.

Contributes to special initiatives supporting the Authority's mission and objectives.

Provides oversight as the central point of contact for procurement/purchasing activities across the Authority.

Oversees and approves purchase requests, ensuring alignment with organizational policies, regulatory requirements, and budgetary goals.

Establishes and enforces standardized specifications to leverage economies of scale and optimize cost efficiencies.

Directs the monitoring and analysis of purchasing, capital planning and technology activities, preparing executive-level reports on cost savings, vendor performance, and contract compliance to inform strategic decision-making.

Works with the Authority's management throughout the organizations to provide accurate, timely and usable reporting for informed management decision-making.

Oversees the purchasing and ERP software to track purchases, contracts and vendor data to ensure accuracy, accountability, and compliance with organizational standards.

Directs and coordinates vendor communications, including presentations and training sessions, to strengthen partnerships and align vendor performance with organizational objectives.

Provides strategic support in contract negotiations by preparing analyses, documentation, and recommendations, while ensuring adherence to procurement policies and regulatory requirements.

Facilitates communication and information-sharing between departments, external agencies, and vendors by disseminating purchasing updates and best practices, providing administrative support for procurement-related meetings and projects, and promoting transparency and collaboration across the Authority.

Responsible for the execution of policies, procedures and controls to ensure efficient and effective financial and procurement activities, operations and projects.

Prepares and maintains purchasing files for accuracy and completeness while assuring the existence and proper organization of all detailed supporting documents and records required to maintain full compliance with all relevant regulations. Ensures compliance with federal, state and local laws and regulations.

Supports the preparation, tracking and reporting of the Capital Plan through data collection, documentation and reporting.

Provides system and technology foundation by providing day-to-day support for internal systems such as Computerize Maintenance Management System (CMMS), AI tools, and related technology platforms.

Works with departments to leverage AI implementation.

Supports cross-department technology integration and develops process improvements that strengthen the Authority.

Preserves historical reference by establishing and maintaining a record-keeping system, documenting procedures and decisions, maintaining required documentation, and ensuring delivery of documents as necessary. Compiles and maintains a procedure system and organized office to ensure continuity of position.

Maintains trust, confidence and protects the organization by keeping information confidential and disclosing only on a need-to-know basis; ensuring high ethical standards; fosters a spirit of respect, trust and cooperation; using good customer service skills with both internal and external customers; and upholding the organization's reputation in the community.

Contributes to the team by training assigned employees.

Prepares reports by collecting, analyzing, and summarizing information and trends. Uses reports to communicate with senior staff and to mine data for decision-making purposes.

Ensures communication and positive image of Authority by reviewing critical incidents, exceptions to policy and/or goal achievement with Chief Financial Officer.

Essential knowledge, skills, abilities and experience:

• A Bachelor's Degree with commensurate experience or the equivalent.
• Experience in a governmental, grant funded, and federal regulated environment and/or Transit experience is a plus.
• Experience with Federal Procurements, Department of Transportation (DOT), Federal Transportation Authority (FTA), state, and local regulatory guidance relative to public transit is a plus.
• Commitment to accuracy, strong organizational skills, and attention to detail.
• Proficiency in Microsoft Office Suite.
• Familiarity with data analytics tools or AI-driven systems is a plus.
• Experience with SAGE, ERP software, or Asset Management System is a plus.
• Ability to work collaboratively across departments and manage multiple priorities.
• Ability to maintain confidentiality.
• Ability to maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).
• Ability to manage one's own time and to follow a schedule to meet deadlines.
• Ability to represent the Authority in a professional and positive manner at all times.
• Ability to actively listen, communicate effectively and follow oral and written instructions that are given in English. Ability to complete records. Ability to work with diverse customers.
• Work hours may include a nonstandard workweek, overtime, various shifts and weekend work.
• Must meet hiring qualifications of an acceptable driving record and background verification in accordance with SRTA standards.
• Ability to travel for organizational needs.
• Must have regular attendance and punctuality.

Certificates and Licenses Required:

• Must possess valid motor vehicle operator's license that is not under suspension or revocation.

The Authority is an Equal Opportunity Employer.