Strategy & Ops Manager/ Associate - IIT/NIT/BITS

Company Overview:

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on a 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit.

Role Description:

We are looking for a highly motivated Strategy & Operations - Manager/ Associate to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have 1-2 years of pre-MBA experience in program management/ strategy and operations within a B2C company, preferably e-commerce, and a graduate degree from a tier-1 engineering college (IIT/ NIT/ BITS) , we’d love to hear from you!

Key Responsibilities

• Program Execution & Optimization: Manage and optimize internal business operations, ensuring alignment with strategic goals.
• Cross-functional Collaboration: Work with product, operations, and business teams to drive efficiency and streamline processes.
• Data-driven Decision Making: Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements.
• Process Automation & Standardization: Identify automation opportunities to enhance productivity and operational excellence.
• Stakeholder Management: Coordinate with internal teams to ensure timely project execution and issue resolution.

Requirements

• Education: Graduate degree from a tier-1 engineering college (IITs, BITS, NITs, etc.) .
• Experience: 1-2 years of pre-MBA experience in program management/ strategy and operations within a B2C company, preferably e-commerce.
• Analytical & Problem-Solving Skills: Strong ability to interpret data, generate insights, and drive data-backed decisions.
• Execution & Process Improvement: Hands-on experience in managing operational workflows and improving efficiency.
• Technical & Tools Proficiency: Familiarity with SQL, Excel, dashboards, and project management tools is a plus.

Why Join Us?

• Opportunity to lead and scale a cutting-edge technology platform.
• Work with a highly talented and dynamic team.
• Competitive compensation and benefits.
• A culture of innovation, ownership, and continuous learning.