Student Coordinator, Customer Service and Administration

About TutorChase (USA-Based)
TutorChase is more than a tutoring service—it’s a transformative educational platform designed specifically for students across the United States. With a strong understanding of the diverse academic curricula and cultural context within the region, TutorChase delivers personalized, high-impact learning experiences for both American and international students through online and classroom-based programs.

Position: Student Counselor (Experienced)

We are seeking an experienced Student Counselor with at least 4+ years of relevant experience, ideally within an international tutoring or education company. The ideal candidate will have a strong background in working with parents, students, sales processes, and administrative responsibilities.

Working Hour : 3pm - 10 pm (IST ) Monday - Friday with US public Holidays

Key Responsibilities

• Plan and conduct counseling programs tailored to support student development.
• Mediate conflicts or misunderstandings between students and teachers.
• Listen and respond to students’ academic, emotional, and social concerns, providing appropriate guidance and solutions.
• Review current and historical student reports to assess progress and recommend further support as needed.
• Build and maintain strong relationships with parents to ensure student retention.
• Discuss program offerings with parents and support the conversion of inquiries into enrollments.

Required Qualifications & Skills

• Bachelor’s degree in Education or an Engineering-related field.
• Excellent spoken English communication, with neutral or internationally acceptable accents (UK, USA, Australia, New Zealand preferred).
• Minimum of 4 years’ experience in educational counseling or a related role.
• Strong understanding of educational best practices, learning theories, and counseling methodologies.
• Proven ability to build rapport and maintain effective relationships with students, parents, teachers, and stakeholders.
• Deep passion for education, commitment to student equity, and a desire to make a meaningful impact.
• Empathetic, patient, and able to address students’ emotional or personal concerns with sensitivity.
• Strong organizational skills with the ability to manage multiple responsibilities simultaneously.
• Willingness to travel to New York and Texas for annual training (one month per year).
• Attractive Salary depending on experience with performance incentive will be paid in USD (USD 3000- USD 5000 per month) or equivalent amount in any local currency as preferred

How to Apply

If your profile aligns with the above requirements and you are eager to build a successful career with us, please send us your resume along with your preferred time for an interview.

Job Type: Full-time

Pay: ₹196,439.71 - ₹273,423.00 per month

Benefits:

• Work from home