Subject Matter Expert (SME) – Academic & Content Quality

As an SME, you will ensure high academic quality and consistency across our tutoring and educational offerings. You will oversee tutor onboarding, content validation, quality assurance, curriculum innovation, and cross-functional coordination — all aimed at delivering a superior learning experience to students.

What You’ll Do

• Tutor Evaluation & Onboarding:
• Conduct subject-knowledge interviews and assess conceptual clarity, teaching skills, and communication.
• Evaluate demo teaching sessions and provide structured feedback before onboarding tutors.
• Develop and maintain standardized evaluation rubrics and assessment frameworks.
• Academic Quality Assurance:
• Review and validate lesson plans, worksheets, assessments, and learning materials.
• Ensure curriculum aligns with internal standards, learning outcomes, and grade-level expectations.
• Periodically audit tutoring sessions and suggest improvements.
• Tutor Development & Training:
• Design and deliver training sessions and induction modules for new tutors.
• Facilitate ongoing professional development via refresher courses, workshops, and peer-learning sessions.
• Coach tutors on effective classroom management, student engagement, and structured lesson delivery.
• Academic Support & Student Success:
• Provide academic guidance to tutors and support personalized learning plans for students.
• Analyze student performance and recommend remediation strategies when needed.
• Participate in student-review meetings to track progress and outcomes.
• Curriculum & Content Innovation:
• Identify curriculum gaps and create new courses or programs to enhance academic offerings.
• Collaborate with content/product teams to build engaging digital learning materials.
• Introduce modern pedagogical tools, methodologies, and structured learning paths.
• Cross-functional Collaboration:
• Work closely with Training, Quality Control, Academic Operations, Content, and Support teams.
• Communicate academic updates, syllabus changes, and policy modifications to tutors.
• Contribute to strategic plans for subject expansion, curriculum improvements, and new academic initiatives.
• Performance Monitoring & Reporting:
• Track key tutor performance metrics: session quality, attendance, student feedback, academic outcomes.
• Prepare audit reports, improvement plans, and training recommendations.
• Maintain academic documentation — SOPs, guidelines, manuals, and quality logs.

Required Qualifications & Skills

• Strong subject-matter expertise (relevant academic domain)
• Excellent communication, interpersonal, and analytical skills
• Experience in curriculum design, quality assurance, tutoring or training
• Ability to evaluate teaching quality and give constructive feedback
• Organization and documentation skills — comfortable maintaining SOPs and reports
• Collaborative mindset — able to work across multiple teams

Preferred:

• Prior experience in e-learning, online tutoring, or academic content development
• Experience mentoring/train­ing educators or tutors
• Familiarity with digital learning tools and modern teaching methodologies

What We Offer

• Opportunity to shape academic quality and curriculum at a fast-growing edtech company
• Collaborative work environment and chance to mentor/train tutors
• Dynamic role with scope for content innovation and strategic academic impact
• Professional growth and meaningful contribution to student success

How to Apply: Please submit your resume along with a short cover letter explaining your subject-expertise, teaching/training background, and why you are a good fit for this SME role.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person