Supply Coordinator - Holiday homes

Job Overview:

The Holiday Home Supplier Coordinator is responsible for managing and coordinating the supply chain for all furnished apartments under Metropolitan’s holiday home department. This role ensures that each unit is stocked with essential supplies, branded amenities, and household items in line with Metropolitan’s hospitality standards.

Key Responsibilities:

1. Procurement & Stock Management

• Source and maintain a steady supply of branded towels, linens, bathroom amenities, kitchen essentials, and guest supplies .
• Establish and manage relationships with cleaning, laundry, furnishing, and hospitality suppliers .
• Maintain a warehouse stock for continuous supply to all units.
• Monitor and track inventory levels using the PMS (Property Management System) .
• Ensure reordering of supplies before stock runs low.

2. Logistics & Distribution

• Coordinate with housekeeping and operations teams to deliver required items to apartments before guest check-ins .
• Schedule and oversee deliveries of household supplies (toiletries, coffee, sugar, water, kitchen items, etc.).
• Ensure that all branded items are replenished after every checkout .

3. Quality Control & Compliance

• Inspect all delivered supplies to ensure they meet hospitality and branding standards .
• Work with vendors to ensure timely supply of high-quality products .
• Ensure that all supplier contracts comply with Abu Dhabi’s short-term rental regulations and DCT standards .

4. Cost & Budget Management

• Negotiate contracts with suppliers to get the best pricing and manage operational costs .
• Prepare and track supplier invoices and payments with the finance team .
• Provide monthly reports on procurement costs, stock levels, and supplier performance.

5. Coordination with Other Departments

• Work closely with the operations and housekeeping team to ensure timely delivery of stock.
• Coordinate with the finance team to process supplier invoices and manage budgets.
• Liaise with the guest relations team to gather feedback and improve supply quality.

6. Cleaning & Check-out Coordination:

• Coordinate with the cleaning company to schedule cleaning services immediately after check-out .
• Ensure that all housekeeping teams have the required supplies before every cleaning session.
• Oversee the laundry collection and delivery process to ensure fresh linens and towels are always available.
• Conduct quality checks after cleaning and report any issues (damages, missing items, etc.) to the operations team .
• Review and verify cleaning reports submitted by the cleaning company to ensure all tasks have been completed properly.

7. Home Insurance Price Comparison:

• Research and compare competitive home insurance packages for holiday home owners.
• Gather quotes from multiple insurance providers and submit options operations team.
• Ensure that the selected insurance policies meet DCT Abu Dhabi requirements for holiday homes.

Qualifications & Skills:

✔ Experience in supply chain, procurement, or hospitality industry (preferably in short-term rentals).

✔ Strong negotiation skills and ability to manage vendor relationships.

✔ Knowledge of hospitality and housekeeping standards.

✔ Organizational skills to manage inventory and logistics efficiently.

✔ Ability to work with PMS (Property Management System) to track stock.

✔ Understanding of DCT Abu Dhabi regulations for holiday homes (preferred).

✔ Fluent in English

Key Performance Indicators (KPIs):

📌 Stock Availability – No last-minute shortages before guest check-ins.

📌 Cost Efficiency – Keeping procurement costs within budget.

📌 Supplier Performance – Timely delivery and quality of supplies.

📌 Guest Satisfaction – Ensuring branded supplies meet premium hospitality standards.