Systems Engineering Manager

A System Engineering Manager, manages a team of Systems Engineers working within Datacentre Network, Point of Presence(PoP) core networks, Public/Private cloud solutions(IAAS, PAAS, SAAS) & Security function. They have responsibility for network infrastructure* in terms of service levels, improvements, technology direction and people management. He /She will be proficient in Network technologies, Network automation & observability tools but will be focused on building a team that can run with the technical work in the most efficient and optimal manner.

Manage activities of members of the systems engineering job family, building a team culture for continuous improvement and environment where engineers want to work. You will recruit and support the development of members of staff. • Ensure your team meets exceeds required quality standards, commitments, service assurance and objectives. • Drives adoption of Evaluate new tools, techniques & processes and being able to understand their value and impact. • Understand current application development techniques (12 factor app) and its implications to infrastructure • Build/Manage a team with structure and capabilities to support incidents in live manage RUN (IM,PM,CM etc) of the network infrastructure and support the relationship to Engineering. • Strong background in ITIL or similar process-oriented framework • Keep technical skills up to date and keep track of new technologies, understanding how they might benefit the Technology team and wider Tesco. • Manage team performance and improve capabilities by defining training plans, objectives, providing feedbacks • Spot talent/high performance in the team and providing timely reward and recognition. • Responsible for Service introduction for transformation programmes in network area • Responsible for Network Capacity Management & Release management • Experience in building long-term automation strategy for network operations. • Ability to identify manual tasks and convert them into automated workflows with measurable outcomes. • Understanding of AIOps concepts and leveraging AI/ML for anomaly detection and predictive insight. • Roadmap planning for observability maturity, including shift from monitoring to full-stack observability. • Managing external suppliers and responsible for measuring, improving service provided. • Managing stakeholder communication and escalations. • Proactive approach to identifying risks and driving improvements. • Experience in operating within a large, global managed service framework.

Technical skills – Datacentre network technologies including Routing & Switching, Loadbalancing, Network security (Firewalls, VPN, Proxies, SSL Certs), DNS/DHCP. Knowledge in Design & Implementation of advanced networking architectures and interconnectivity options(i.e IPVPN, multiprotocol label switching(MPLS), Virtual private LAN services(VPLS) Experience in Design & Implementation of Data Center Networks involving Cisco Nexus, Arista & Advanced Switching technologies (FHRP / VPC / VDC ) Knowledge of CIDR and sub-netting (IPv4 and IPv6); IPv6 transition challenges and generic solutions for network security features, including WAF, Intrusion detection & prevention systems(IDS/IPS), DDoS protection and economic denial of service/sustainability(EDoS). Knowledge of Public cloud (AWS, Azure) and private cloud technologies - Vmware/NSX, SDDC, SDN, Openshift. Familiarity with the development of Automation scripts and monitoring/observability tools, AI Ops. Educational Qualifications: BE/Btech or Equivalent degree, Years Of Experience: 12+