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Team Leader
JOB_REQUIREMENTS
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About The Role
- Responsible for overseeing food and beverage service on the floor.
- Making sure the seven-room floor plan and guest preferences are updated.
- Maintain professional internal/external guest service.
- Greet the guests, explain the concept, and seat the guest at their preferred table.
- Provide hands-on support and assistance to colleagues to ensure the highest levels of service and courtesy are provided to guests.
- Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Consistently monitor Food and Beverages being served and service quality, escalating any major problems/complaints to Management
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