Tech Support Associate

Qualification: Diploma/B.Tech/BCA in IT/Computer science or any Graduate with software/technical knowledge & have relevent experience.

Responsibilities:

Technical support: Provide technical support to customers, both internal and external

Hardware and software: Assist with the installation and maintenance of hardware and software systems

Documentation: Document technical procedures and processes

Training: Provide training and support to other team members

Technical improvement: Contribute to the improvement of technical systems and processes

What are we looking for?
- Fluent Communication in English and Hindi.
- Preferablly has Computer Software knowledge or are curious to learn about concepts like HRMS/ Attendance/ Payroll/ Administration.
- Patience and persuasive skills is a must for dealing with potential customers to convert them into clients.
- Should be able to break down complex concepts and deliver it to groups and clients for demonstration.
- Should be well-versed with Microsoft Office.
- Individual with a collaborative approach.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Provident Fund

Work Location: In person