Technical Lead – IT Projects & CRs

Key Responsibilities:

• Lead new IT projects and Change Requests (CRs) from initiation to delivery.
• Evaluate vendor proposals (RFPs) and provide technical recommendations.
• Review and recommend architecture and technologies for projects.
• Plan, execute, and monitor project progress.
• Prepare and execute SIT test cases; support UAT and end-user testing.
• Track, troubleshoot, and resolve project-related issues.
• Plan, review, and analyze performance testing; provide troubleshooting and fix recommendations.
• Handle data migration activities if required.
• Prepare comprehensive project documentation.
• Provide test support for service applications.

Key Interactions:

• Vendors: Technical coordination for project and CR implementation.
• All Departments/Sections: Coordination for implementation of new projects and CRs.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Computer Science, IT, or related field.
• Minimum 5 years of experience in IT with application development, support, and implementation.
• Strong understanding of software development methodologies (Waterfall and Agile).
• Knowledge of ITMS and ITIL frameworks.
• Professional certifications are preferred.

Primary Skills:

• Strong Oracle SQL & PL/SQL (procedures, functions, packages, triggers).
• Build ETL pipelines using PL/SQL (merge, update, insert, staging logic).
• Data extraction, transformation, and cleansing using PL/SQL scripts.
• Design staging tables, delta logic, and error handling in Oracle.
• Experience loading data into Microsoft Dynamics 365 CRM.
• Understanding of CRM entities, GUIDs, lookups, and relationships.
• Data quality, deduplication, and reconciliation.
• API integrations (REST/OData).
• Documentation, data mapping, and coordination skills.
• Familiarity with JSON, XML, CSV transformations.
• Basic DevOps knowledge for versioning and deployment.

Secondary Skills:

• Exposure to Oracle Data Integrator (ODI) for orchestration.
• Knowledge of Dataverse schema and metadata.
• Basic understanding of Azure ADF / Logic Apps.
• CRM configuration (entities, fields, option sets).

Behavioral & Management Skills:

• Good interpersonal and communication skills.
• Self-motivated, punctual, dedicated, and responsive.
• Strong team leadership and project management abilities.
• Ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: RO500.000 - RO1,000.000 per month