Technical Manager

Job Description: Technical Manager (ISO/IEC 17025 Laboratory)

Position Summary

The Technical Manager is responsible for ensuring the technical competence of the laboratory and the validity of all testing and calibration activities. This role oversees method validation, equipment performance, staff competence, and compliance with ISO/IEC 17025 requirements, acting as the key authority for technical decisions.

Key Roles

• Leader of Technical Competence: Ensures all laboratory activities meet ISO/IEC 17025 standards.
• Method Authority: Approves and validates testing and calibration methods.
• Equipment Custodian: Oversees calibration, maintenance, and suitability of instruments.
• Staff Competence Gatekeeper: Ensures personnel are trained, qualified, and authorized.
• Audit Liaison: Acts as the technical contact during accreditation assessments.

Responsibilities

• Technical Oversight
• Supervise daily testing and calibration operations.
• Ensure adherence to validated methods and SOPs.
• Method Validation & Development
• Approve new methods and ensure they meet accreditation scope.
• Monitor measurement uncertainty and traceability.
• Equipment & Facilities
• Ensure equipment calibration, maintenance, and suitability.
• Monitor environmental conditions affecting test results.
• Personnel Competence
• Maintain training records and authorize staff for specific tasks.
• Conduct competency evaluations and refresher training.
• Data Integrity & Reporting
• Review and approve technical reports and certificates.
• Ensure accuracy, reliability, and traceability of results.
• Quality System Integration
• Collaborate with the Quality Manager to maintain the QMS.
• Support audits, corrective actions, and continual improvement.
• Safety & Compliance
• Ensure adherence to safety protocols and regulatory requirements.
• Identify and resolve technical issues promptly.

Qualifications

• Minimum 5–7 years of laboratory experience with ISO/IEC 17025 systems.
• Strong knowledge of method validation, calibration, and measurement uncertainty.
• Leadership and communication skills to manage technical staff.

Reporting Line

• Reports to: Laboratory Director / Senior Management.
• Works closely with: Quality Manager, Laboratory Staff, Accreditation Bodies.

Job Type: Full-time

Pay: From AED4,000.00 per month