Technical Service Manager

Would you like to work for one of the leading steel companies in the US? Would you like to be part of an international group of companies where safety, stability, opportunity and commitment to global social responsibility are top priority? Position Overview: Lead the company's contact with customers on material utilization and quality issues. Provide product information and assist in material selection. Investigate all non-conforming material issues and coordinates problem resolution and corrective action on future orders. Dispositions material on the claim through information-based decision making. Regularly visits customer facilities to provide technical support in the use of company product for the customer application and to resolve non-conforming material issues. Communicates and coordinates with sales to achieve commercial goals of company.