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Telemarketing Executive (Female) - Courier & Logistics

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Penta Express Pakistan, a rapidly expanding provider of international courier and logistics services, is seeking an energetic, articulate, and results-driven Telemarketing Executive (Female) to join our team in Karachi. This role requires a confident communicator who can build rapport quickly, generate quality leads, and support the company’s growth through effective customer engagement.

Key Responsibilities

  • Make outbound calls to prospective clients to introduce and promote PentaExpress courier and logistics services.
  • Identify, qualify, and convert leads into new business opportunities.
  • Maintain and update a comprehensive database of existing and potential customers.
  • Conduct timely follow-ups with interested leads to build relationships and ensure conversions.
  • Support the sales team by sharing customer insights and coordinating appointment schedules when needed.
  • Provide accurate product and service information to customers to support decision-making.

Qualifications & Requirements

  • 1–2 years of proven experience in telemarketing, telesales, or customer outreach (preferably in the courier, logistics, or service industry).
  • Excellent verbal communication skills in English and Urdu with the ability to engage and persuade customers.
  • Strong organizational and time-management skills with the ability to work under pressure.
  • Proficiency in Microsoft Office; experience with CRM software is an advantage.
  • Bachelor’s degree preferred; intermediate candidates with relevant experience are encouraged to apply.

Job Type: Full-time

Work Location: In person

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