Telemarketing Executive (Female) - Courier & Logistics

Penta Express Pakistan, a rapidly expanding provider of international courier and logistics services, is seeking an energetic, articulate, and results-driven Telemarketing Executive (Female) to join our team in Karachi. This role requires a confident communicator who can build rapport quickly, generate quality leads, and support the company’s growth through effective customer engagement.

Key Responsibilities

• Make outbound calls to prospective clients to introduce and promote PentaExpress courier and logistics services.
• Identify, qualify, and convert leads into new business opportunities.
• Maintain and update a comprehensive database of existing and potential customers.
• Conduct timely follow-ups with interested leads to build relationships and ensure conversions.
• Support the sales team by sharing customer insights and coordinating appointment schedules when needed.
• Provide accurate product and service information to customers to support decision-making.

Qualifications & Requirements

• 1–2 years of proven experience in telemarketing, telesales, or customer outreach (preferably in the courier, logistics, or service industry).
• Excellent verbal communication skills in English and Urdu with the ability to engage and persuade customers.
• Strong organizational and time-management skills with the ability to work under pressure.
• Proficiency in Microsoft Office; experience with CRM software is an advantage.
• Bachelor’s degree preferred; intermediate candidates with relevant experience are encouraged to apply.

Job Type: Full-time

Work Location: In person