Telesales Executive

Key responsibilities

• Customer outreach: Make outbound calls to potential clients, explain product features and benefits, and follow up on leads to convert them into customers.
• Inbound call handling: Answer incoming calls to assist customers, provide information, and handle complaints professionally.
• Sales and lead generation: Persuade customers to make purchases, schedule appointments, and achieve sales objectives.
• Data management: Maintain accurate and comprehensive records of customer interactions and update customer information in a CRM system.
• Customer service: Resolve customer issues and provide support to ensure a positive customer experience.
• Reporting: Generate reports on sales activities and customer feedback.
• Compliance: Adhere to company scripts, policies, and guidelines.

Essential skills and qualifications

• Communication: Excellent verbal communication and persuasive skills are crucial.
• Customer focus: Ability to build positive relationships with customers and handle rejections professionally.
• Computer proficiency: Familiarity with CRM systems, Microsoft Office, and basic computer operations.
• Product knowledge: Up-to-date knowledge of the products or services being offered.
• Other skills: Strong time management, self-determination, and the ability to work under pressure are often required.
• Education: A high school diploma is often sufficient, though some positions may prefer a bachelor's degree.

Job Type: Full-time

Pay: ₹9,088.09 - ₹27,349.13 per month

Work Location: In person