JOB_REQUIREMENTS
Employment Type
Not specified
Company Location
Not specified
Provide accurate, friendly, and professional service to bank customers through their daily transactions of business such as handling deposits, check cashing, issuing money orders, and official checks, etc.
Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the branch sales program and goal achievement
Demonstrate quality customer service by incorporating the Legendary Service Standards
Perform teller functions in accordance with established bank policies, procedures and regulations
Assist with the daily operations of the Teller/ATM areas other duties as assigned
Balance assigned cash drawer and research differences where applicable
Actively listen to our customers, and communicate in a friendly, positive manner at all times, even in difficult situations
Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer
Make referrals to other lines of business for traditional and non-traditional products and services
Perform teller functions in accordance with established bank policies, procedures and regulations
Requirements:
Cash handling and/or customer service experience preferred
Basic math skills, PC and typing skills and the ability to count U.S. currency
Attention to detail and a high degree of accuracy
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
Look for cross-sell opportunities in a customer-centric manner.
Ability to stand for long periods of time and lift 20 lbs.