Territory Manager

Job Summary

To meet sales benchmark and to improve market share of the allocated products by maintaining good rapport with targeted customers.

Principal Responsibilities

• Achieve annual and quarterly benchmarks for assigned products in the allocated territory.
• Stay updated on product and competitor knowledge.
• Identify new customers and develop potential business outlets.
• Implement product promotional strategies effectively.
• Adhere to and implement SFA Best Practices.
• Follow prescribed administrative procedures including daily synchronization of call reports and interoffice correspondence.
• Visit all clients, chemists, and institutions to generate sales and monitor demand.
• Handle client complaints and queries efficiently and effectively.
• Obtain market feedback on own and competitor products regularly and communicate to Manager/Head Office.
• Ensure availability of company products at trade and institutional levels.
• Ensure inclusion of products in institutional purchase lists and obtain orders.
• Participate in weekly, fortnightly, and other meetings including Sales Promotion, Cycle, Revitalization, and those called by Manager/Head Office/Management.
• Demonstrate ability to interact and cooperate with all company employees.
• Build trust, value others, foster innovation and creativity, and demonstrate high integrity.
• Use promotional samples and resources judiciously.
• Participate in performance assessments, discuss areas of improvement, and develop action plans with Regional Sales Manager.
• Ensure compliance with company policies and Code of Business Conduct.
• Develop and maintain professional relationships with targeted doctors, KOLs, hospital administration, pharmacists, and paramedics.
• Assist RSM in conducting product presentations and speaker programs.
• Increase market share of assigned products using IMS Sales Analyzer.
• Maximize business from dispensing doctors/GPs.
• Communicate Adverse Event Reports (AER) to the Medical Department within the stipulated period.
• Display good manners, etiquette, and professionalism during the job.
• Arrange and conduct product presentations and participate in seminars/symposia as required.
• Report all spontaneous adverse events related to Abbott products within timelines.
• Complete on-the-job induction training and yearly refresher for Pharmacovigilance.
• Liaise with Affiliate Safety Representative (ASR), backup ASR, or reporter for follow-up processes.
• Perform any other job assigned by seniors.
  
  

Qualification

• Graduate Preferably medical/science background
• Fresh or 1 to 2 years relevant experience
  
  

Competencies Required

• Initiative & drive for the results
• Innovation
• Integrity
• Teamwork
• Active Listening
• Adaptability
• An aptitude and understanding of basic computer skills
• Strong communication skills, (both verbal and written)
• Selling Aptitude
• Physical Fitness
• Demonstrates flexibility to work beyond standard business hours when required.
• Willingness to relocate/ transfer anywhere in the country or outside the country