Test Analyst

About the Role

The Quality Assurance Tester will be responsible to work on complex projects within the Transportation industry and applies a knowledge of software testing and analysis concepts, practices and procedures.

Requires experience in all phases of software development life cycle and testing methodologies. Experience should include testing of functional/non-functional scenarios in support of integrated multi-platform systems supporting high volume transaction processing across distributed data acquisition points.

Responsibilities

• Develops Test Approach, Test Plan, Test Schedule, Test Scenarios, and Test Cases based on requirements.
• Test case writing, test execution, defect logging, working with Development and BAs etc.
• Responsible for setting up and maintain test data.
• Execute Test Cases and capture Test Results in Test Management Tool or client-specific format.
• Provide test execution summary/update to test lead.
• Publishes test reports/status.
• Participates in test status calls and other project discussions.
• Manage the defect management process during the testing phase/effort.
• Documents issues/defects found in Defect Management Tool and follow up with Development team for the fix.
• Upon fix retest the functionality.
• Participate in root cause analysis with development.
• Highlight improvements, issues, risks.
• Coordinate resolution of issues related to activities impacting the progress of testing.
• Participates in peer reviews, testing process improvements, and other testing related activities.

Qualifications

Experienced in testing Siebel CRM application (5 years), Web based / GUI application (min 5 years), Self-Service Web/IVR, Reports (good to have), Mobile App application (good to have), ChatBots (good to have), and databases (min 3 years) on multiple platforms and in multi-user environment.

Required Skills

• Intermediate knowledge of Unix / Linux commands, shell scripting.
• Experienced in validation of batch/log files.
• Intermediate Database knowledge to run DDL, DML, and other SQL commands.
• Experienced in Tools like JIRA, JAMA, TFS, SharePoint, Putty, Selenium, PL/SQL Developer etc.

Preferred Skills

• Good to have experience in Reports.
• Good to have experience in Mobile App application.
• Good to have experience in ChatBots.