TikTok Livestream Moderator (Mandarin)

Overview
AFM Agency is one of TikTok’s earliest and largest official marketing partners, recognized as a leading U.S. Creator Marketing Agency. We help global brands grow through livestreaming, creator collaborations, and social commerce campaigns.

We are currently seeking a TikTok Livestream Moderator to join our team. This role blends technical precision with analytical thinking to ensure high-quality broadcasts and engaging viewer experiences.

Job Description

The Livestream Moderator will be responsible for managing end-to-end livestream execution — from setup and coordination to real-time monitoring and post-show performance analysis. You will collaborate with creators, production teams, and marketing strategists to improve show performance and enhance audience engagement.

Key Responsibilities

• Livestream Preparation & Setup: Configure livestream equipment (lighting, camera, sound, backdrops, and displays) to maintain top-tier production quality.
• Creator & Host Coordination: Support livestream hosts through rehearsals, live cueing, and flow management to ensure smooth transitions and consistent pacing.
• Performance Tracking: Monitor live performance data (viewership, engagement, retention, conversions) and provide actionable insights for optimization.
• Real-Time Issue Management: Identify and resolve technical or timing issues quickly to maintain broadcast stability.
• Post-Livestream Reporting: Summarize performance metrics and develop improvement strategies for future sessions.
• Continuous Optimization: Work with creative teams to refine livestream presentation, audience engagement strategies, and content structure.

Qualifications

• Experience or strong interest in livestream operations, production, or digital performance management
• Fluent in Mandarin Chinese and English (required)
• Prior experience in a TikTok agency or e-commerce livestream setting preferred
• Skilled in analyzing data and identifying actionable performance improvements
• Familiar with livestreaming tools and platforms (OBS, Streamlabs, TikTok Studio, etc.)
• Strong problem-solving, organizational, and multitasking skills
• Detail-oriented with excellent teamwork and communication abilities

Perks & Benefits

• Immigration sponsorship available for qualified candidates (H-1B and employment-based Green Card)
• Hands-on training in TikTok livestream operations, commerce analytics, and brand execution
• Opportunities to work with top global brands and creative campaigns
• Clear development pathway to Live Strategist or Operations Manager roles
• Dynamic, collaborative work culture at our New York City office

Job Types: Full-time, Part-time, Internship

Base Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Work Location: In person