Job description:
Key Responsibilities & goals:
- Respond to escalations from Sales/other teams related to deliveries or other related issues through coordination with carrier partners.
- Coordination with customers for resolving customer issues/ensuring timely delivery.
- Ensuring transport quality and controlling of delivery performance (Carrier Reliability). Active control for customer deliveries, Distribution centers & Hilti Centre replenishment.
- Coordinate for Legal Compliance such as Delivery Challan & other documents, E-way bill part B etc.
- Transaction processing on ERP/Track-n-Trace software for day-to-day customer orders/stock transfer/repair service order.
- MIS creation - developing daily, weekly and monthly MIS from various sources and sharing with relevant stake holders.
- Reconciliation of Proof of Delivery and payment with carrier partners.
Thanks
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person