Role Overview:
As a Travel Consultant, you will be the primary point of contact for clients seeking information and booking tours. Your role will involve consulting with clients, recommending personalized tour packages, and guiding them through the entire booking process. You’ll use your travel expertise and excellent customer service skills to provide exceptional experiences, ensuring our clients’ trips are unforgettable.
Key Responsibilities:
- Consulting with Clients: Provide expert travel advice by listening to customer needs and suggesting tailored domestic and international tour packages.
- Package Recommendations: Leverage your knowledge of global destinations, local tours, activities, and trends to help clients select the best options within their budget.
- Booking Management: Process customer bookings, coordinate with suppliers (hotels, airlines, tour operators), and manage all logistics for a seamless travel experience.
- Customer Relationship Building: Maintain strong relationships with clients to ensure repeat business and referrals, offering personalized service to each customer.
- Market Research: Stay up-to-date with emerging travel trends, destinations, and promotions to ensure you are recommending the most relevant and attractive packages.
- Administrative Tasks: Handle the preparation of travel documentation, including itineraries, invoices, and other necessary paperwork.
- Collaboration: Work closely with the sales and operations team to ensure that all bookings are accurately processed and that clients receive top-notch service.
Qualifications:
- Proven experience in the travel industry, particularly in selling tour packages (domestic and international).
- Strong understanding of travel destinations, culture, and activities.
- Excellent communication and interpersonal skills.
- Ability to offer personalized customer service and build lasting relationships.
- Proficient in MS Office and CRM systems (Salesforce, etc.).
- Attention to detail and organizational skills.
- A passion for travel and the desire to share your knowledge with others.
- Fluency in English (additional languages are a plus).
Job Type: Full-time
Pay: ₹14,000.00 - ₹30,000.00 per month
Experience:
- Tour Package Sales: 1 year (Preferred)
Work Location: In person