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UI/UX Product Designer

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Position Summary:
The UI/UX Product Designer will own the end-to-end design function for our SaaS platform, from discovery through delivery, ensuring consistent, intuitive, and high-quality user experiences and usability across complex web and mobile applications. This role requires a self-directed designer capable of translating written requirements and business objectives into iterative wireframes, mockups, and production-ready design systems.
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Supervisory Responsibilities:
  • None

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Key Responsibilities:
Ownership & Process
  • Own the creation and maintenance of the product’s visual and interaction design standards across all applications.
  • Independently translate written requirements, use cases, and problem statements into user flows, low-fidelity wireframes, and high-fidelity mockups.
  • Develop, maintain, and evolve style guides, component libraries, and design systems to ensure consistent colors, typography, icons, and layout patterns.
  • Produce iterative design options and prototypes to validate concepts with Product, Engineering, and end users.
  • Establish a repeatable, consistent design iteration process that delivers frequent refinements based on feedback and user insights.

User Experience & Research

  • Conduct user interviews, workflow observations, and usability testing to understand real-world processes and pain points.
  • Evaluate current workflows and UI to identify inconsistencies, inefficiencies, or friction that slow user productivity.
  • Analyze business requirements and translate them into user-centric design recommendations.
  • Translate research findings into actionable design improvements, workflow refinements, and UI recommendations.

Cross-Functional Collaboration

  • Work closely with Product Management to refine requirements and ensure designs align with business goals and industry needs.
  • Partner with Engineering early and often to ensure designs are implementable and to support development with clear specifications and assets.
  • Participate in product planning sessions, requirement reviews, and design discussions, proactively asking questions to clarify goals and reduce ambiguity.

Product Delivery & Support

  • Produce, update, and maintain design documentation for Engineering and stakeholders.
  • Assist with product branding initiatives and ensure visual identity consistency across features and releases.
  • Support the product release cycle by contributing to release notes, helping coordinate user communications, and gathering feedback on new features.
  • Monitor designs after release, gather usage insights, and recommend enhancements to continuously improve usability and product quality.

Required Qualifications:
  • High School Diploma or equivalent required; additional design-related education is a plus.
  • 1-5 years of experience as a UI/UX designer, product designer, or similar role, ideally within SaaS or complex workflow software.
  • Portfolio demonstrating user flows, wireframes, high-fidelity mockups, and examples of an end-to-end design process.
  • Demonstrated ability to work independently, manage workload, and drive design projects from concept to delivery with minimal oversight.
  • Proven ability to generate designs directly from written requirements and convert abstract ideas into concrete design artifacts.
  • Strong understanding of modern design principles, interaction patterns, and usability best practices.
  • Experience with design tools and frameworks such as Figma, Storybook, Tailwind, or design system libraries like Untitled UI.
  • Strong attention to detail, consistency, and accuracy.
  • Effective verbal and written communication skills, with the ability to articulate design decisions.
  • Ability to build strong working relationships with peers, leadership, and customers.
  • Experience designing for B2B or workflow-heavy applications is highly valued.
  • Willingness to travel occasionally (every 2-3 months) for user research and collaboration.
  • Familiarity with React or similar JavaScript frameworks is a plus.
  • Experience with marketing or product branding is beneficial.

Preferred Qualifications:
  • Vocational school coursework or other formal design training.
  • Experience designing for field-service, construction, or other operational workflows.

Work Environment:
  • Standard business hours with flexibility required during peak periods.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Manual dexterity required to operate a computer keyboard, calculator, and other office equipment
  • Occasional lifting and carrying of files, documents, or office supplies weighing up to 15 pounds.

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