Waiter

Responsibilities:

• Greet customers promptly and courteously, providing professional and attentive service.
• Take and deliver orders accurately and in a timely manner, ensuring food quality and consistency.
• Follow brand-specific sequence of service standards.
• Possess thorough knowledge of menu items, including special requests and guest allergies, to enable suggestive selling.
• Set up and close down tables within assigned sections, maintaining cleanliness and hygiene standards.
• Introduce dishes with detail, replenish mise en place, refill glasses, and maintain table presentation.
• Coordinate with cashiers for accurate handling of orders, invoices, and tips.
• Communicate guest feedback promptly to management for service recovery or positive reinforcement.
• Assist and fill in for absent staff as needed, supporting overall service flow.
• Be familiar with food safety, contamination causes, and prevention methods.
• Participate in departmental briefings and contribute to open team communication.
• Perform additional duties as required to support restaurant operations.